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Your order is
important to us whether it is large or small. If you order
online and approve your order online, then no proof will be sent
and we will go straight to print. However, we want to make sure
your order is correct so we will check your proof for you but
will only contact you if we notice any obvious spelling or
grammatical errors. Of course, we cannot make any promises here.
You can put a date
required on your order form or in the additional comments of
your online order. Once your order is approved or received (if
no proof is necessary), your cards will be despatched within 1-5
working days. For calendars, please allow 4-6 weeks for despatch.
We are in Sydney, so priority will be given to faraway orders
such as overseas, North Queensland, Northern Territory and
Western Australia.
Once your order
is despatched, approximate delivery times are as follows:
Sydney:
1-2 days
NSW Country: 2-3 days
Victoria: 2-3 days
South East Queensland: 2-3 days
Rest of Queensland: 3-5 days
South Australia: 3-5 days
Perth 4-5 days
Western Australia Country: 5-7 days
Tasmania: 3-5 days
Northern Territory: 5-7 days
New Zealand: 5-7 days
Overseas: 5-7 days (Cards are despatched by EMS and
tracked.)
Delivery is free
except for three exceptions:
a) Small orders under $100. Postage is $3.
b) Orders outside Australia and New Zealand. Postage is $20.
c) You request faster delivery by Express Post, Courier or EMS.
Delivery fee is at cost.
Our Returns
Policy
1. We have a
120% Money Back Guarantee. However, this only applies if you are
unhappy with the goods provided.
2. If you change your mind prior to printing or proof approval,
then a 100% refund will be granted immediately.
3. Blank cards can be returned for a refund within 60 days of
purchase.
4. Refunds are generally not payable once you approve your
artwork and printing is done.
Payment Terms
We accept
cheques, direct deposits, MasterCard, Visa and American Express
(not available for New Zealand). If you are local, you can also
pay by cash. You may also pay for your goods after you receive
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