Australian Christmas Cards | DeliveryPolicy
  • Australia 1800 226 202
  • New Zealand 0800 128 727
  • International 612 9631 3366

OUR CARD RANGE

Our Delivery Policy

Your order is important to us whether it is large or small. If you order online and approve your order online, then no proof will be sent and we will go straight to print. However, we want to make sure your order is correct so we will check your proof for you but will only contact you if we notice any obvious spelling or grammatical errors. Of course, we cannot make any promises here.

You can put a date required on your order form or in the additional comments of your online order. Once your order is approved or received (if no proof is necessary), your cards will be despatched within 1-5 working days. For calendars, please allow 4-6 weeks for despatch. We are in Sydney, so priority will be given to faraway orders such as overseas, North Queensland, Northern Territory and Western Australia.

Once your order is despatched, approximate delivery times are as follows:

  • Sydney: 1-2 days

  • NSW Country: 2-3 days

  • Victoria: 2-3 days

  • South East Queensland: 2-3 days

  • Rest of Queensland: 3-5 days

  • South Australia: 3-5 days

  • Perth 4-5 days

  • Western Australia Country: 5-7 days

  • Tasmania: 3-5 days

  • Northern Territory: 5-7 days

  • New Zealand: 5-7 days

  • Overseas: 5-7 days (Cards are despatched by EMS and tracked.)

Delivery is free except for three exceptions:

a) Small orders under $100. Postage is $3.

b) Orders outside Australia and New Zealand. Postage is charged at cost.

c) You request faster delivery by Express Post, Courier or EMS. Delivery fee is at cost.

Our Returns Policy

1. We have a 120% Money Back Guarantee. However, this only applies if you are unhappy with the goods provided.

2. If you change your mind prior to printing or proof approval, then a 100% refund will be granted immediately.

3. Blank cards can be returned for a refund within 60 days of purchase.

4. Refunds are generally not payable once you approve your artwork and printing is done.

Payment Terms

We accept cheques, direct deposits, MasterCard, Visa and American Express (not available for New Zealand). If you are local, you can also pay by cash. You may also pay for your goods after you receive them.